Grievance & Contact
Official support and escalation channel for public VAMS admissions and onboarding.
Before raising a grievance
Keep your Application ID or onboarding Reference ID ready, along with the registered mobile/email and a clear description of the issue. Do not send passwords or unnecessary sensitive documents through ordinary email or messaging.
Grievance categories
You may contact Visions regarding application status, correction requests, payment/receipt queries, cancellation/refund requests, data/privacy requests, Partner onboarding, College onboarding, or concerns about information displayed on the website.
Escalation
Visions will review the available application/audit records and may request identity or supporting verification before changing protected records or releasing private information.
Recognition disclaimer
Recognition, affiliation, intake and course information displayed on the website should be verified against the current records of the relevant institution, affiliating university/board and statutory/regulatory authority before final admission. Website listing does not itself constitute regulatory approval.